Shipping Policy

Shipping Policy

Thank you for shopping with INFINITE CANVAS DESIGNS. We are committed to delivering your art-inspired products safely, reliably, and as quickly as possible. Please review our Shipping Policy below for important information about production times, shipping rates, delivery estimates, tracking, and international orders.

1. Worldwide Shipping

INFINITE CANVAS DESIGNS proudly offers worldwide shipping.

We work with trusted shipping carriers and fulfillment partners to deliver orders to customers across the United States and internationally.

Shipping availability, delivery speed, and carrier options may vary depending on the destination country and local delivery conditions.

2. Production Time

Our products may be made-to-order or prepared in small batches to ensure quality and accuracy.

Estimated production time:

2–5 business days

Production begins after:

  • Payment is successfully confirmed
  • Final order details are received
  • Order information is verified

Business days do not include weekends or public holidays.

3. Order Cut-Off Time

Daily order cut-off time:

2:00 PM PT

Orders placed after the daily cut-off time may be processed on the next business day.

Please note that processing time and production time are separate from shipping transit time.

4. Shipping Time Estimates

United States

Estimated delivery time:

5–7 business days

International Orders

Estimated delivery time:

7–20 business days

Please note that delivery times are estimates only and may vary depending on:

  • Destination country or region
  • Customs clearance
  • Local carrier operations
  • Seasonal order volume
  • Weather conditions
  • Transportation disruptions
  • Public holidays
  • Other circumstances beyond our control

Once an order has been shipped, INFINITE CANVAS DESIGNS cannot guarantee an exact delivery date.

5. Shipping Costs

Flat shipping fee:

$6.50 USD per order

Shipping fees will be displayed clearly at checkout before payment is completed.

Additional shipping charges may apply for remote locations, international destinations, returned packages, or special shipping requirements.

6. Taxes, Duties, and Customs Fees

Applicable taxes, VAT, import duties, or customs charges may be calculated and displayed during checkout when required.

International customers may be responsible for any additional customs duties, import taxes, VAT, or fees required by their country or local authorities.

INFINITE CANVAS DESIGNS does not control customs processing, customs fees, or import regulations in each destination country.

7. Order Tracking

Tracking information will be sent to your email address within:

24–48 hours after your order is successfully processed

Please allow additional time for tracking information to update in the carrier’s system.

If you do not receive tracking details within the expected timeframe, please contact our support team for assistance.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping addresses and contact information during checkout.

INFINITE CANVAS DESIGNS is not responsible for:

  • Delivery delays caused by incorrect or incomplete shipping information
  • Lost packages due to invalid addresses
  • Failed delivery attempts
  • Packages returned because of customer-provided address errors

If you notice an error in your shipping information, please contact us as soon as possible.

Address changes may only be possible before production or order processing has started. Additional shipping charges may apply for returned or reshipped packages.

9. Delayed or Lost Shipments

While we do our best to ensure timely delivery, delays may sometimes occur after an order has been shipped.

INFINITE CANVAS DESIGNS is not responsible for delays caused by:

  • Shipping carriers
  • Customs inspections
  • Severe weather
  • International transportation disruptions
  • Incorrect delivery information
  • Local delivery restrictions
  • Public holidays
  • Other circumstances beyond our control

If your package appears to be lost or significantly delayed, please contact us and we will do our best to assist with a shipment investigation.

10. Delivered but Not Received Packages

If a package is marked as “Delivered” by the shipping carrier but you have not received it, we recommend that you:

  • Contact the shipping carrier directly
  • Check with neighbors, household members, or building management
  • Review security camera footage if available
  • Check nearby areas where the carrier may have left the package
  • Confirm that the shipping address entered at checkout was correct

INFINITE CANVAS DESIGNS will assist with shipment investigations where possible. However, we are not responsible for refunding or replacing packages officially marked as delivered by the carrier.

11. Order Changes and Cancellations

Customers may request order changes or cancellations within:

12 hours after placing the order

Requests may include:

  • Order cancellation
  • Shipping address changes
  • Recipient information updates

Please contact us immediately at:

📧 support@infinitecanvasdesigns.store

Once production or order processing has started, changes or cancellations may no longer be possible.

12. Contact Us

If you have any questions about shipping, delivery, tracking, or order status, please contact us:

INFINITE CANVAS DESIGNS

📍 Address:
17036 S Harlan Rd
Lathrop, CA 95330
United States

📧 Email:
support@infinitecanvasdesigns.store

🕘 Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM PT